Read the likely causes that stop you from getting your drop.

Information on linking your Twitch or YouTube account to your Battle.net account.

Customer Support is unable to grant free merchandise or products to streamers.

Didn't receive Overwatch items from YouTube viewership.

How to check the linked status of your Twitch account.

What to do if you earned Twitch drops in the wrong Battle.net account

Troubleshooting steps for linking a Twitch.tv account with a Battle.net account.

What to do if you didn't receive Overwatch Twitch Drop rewards in game

How to unlink your Twitch account from your Battle.net account

What to do if you are harassed on platforms outside of Battle.net.